OnTime is a smart appointment scheduling and automated reminder platform that helps businesses reduce no-shows, improve customer communication, and streamline operations.

OnTime improves attendance, saves time, increases revenue, and enhances customer experience through timely reminders and confirmations.

OnTime serves healthcare, dental clinics, pharmacies, salons, spas, gyms, vehicle services, legal firms, real estate agencies, training providers, and more.

OnTime sends appointment confirmations, reminders, follow-ups, reschedule alerts, cancellation notices, and missed appointment notifications.

Reminders can be configured to be sent minutes, hours, or days before an appointment.

Yes. Once appointments are captured, reminders are fully automated.

Yes. OnTime supports recurring and long-term appointments.

OnTime supports SMS, Email, and WhatsApp, depending on the selected package.

Yes. Customers can confirm, cancel, or request rescheduling directly from reminders.

Yes. Messages can include your business name, logo in emails, and custom wording.

Yes. OnTime adheres to the Protection of Personal Information Act (POPIA).

Customer data is encrypted, securely stored, and accessed only by authorised users.

No. Customer data is never sold or shared with third parties.

Pricing is based on message volume, communication channels, and selected features.

Flexible monthly and annual plans are available.

Demo access and pilot programs are available on request.

Most businesses are onboarded within 24 to 72 hours.

Yes. Onboarding includes training and setup assistance.

Email and business-hours support are available, with priority support on premium plans.

Yes. Calendar integrations and selected system integrations are supported.

Yes. Industry-specific templates are available.

White-label solutions are available for enterprise clients.